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How We Keep Your Account Safe

When you open an account with liga planet and deposit through DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity and process…

Account verification & identityPayment and withdrawal handlingData retention & security standards
Explore the Lobby Read FAQ
liga planet How We Keep Your Account Safe
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how we store your data, want to see what we hold about your account, or need to delete information, our privacy team is here to help.

Live Chat Open the chat widget in the bottom right of the lobby. Available 24/7 to answer privacy requests and direct you to the right department.
Email Send your privacy request to [email protected]. Include your account email and the specific data you want to access or modify.
Account Settings Log into your account, go to Profile → Privacy Preferences to download a copy of your personal data or update your contact details.
HOW WE PROTECT YOU

Data Security, Cookies and Your Control

Liga planet encrypts all account logins and payment transfers using industry-standard SSL certificates. Every withdrawal request triggers a verification step — we confirm your banking details match our records before funds leave…

Encryption & SSL

All logins and deposits via DANA, OVO, GoPay or QRIS are encrypted end-to-end. Your payment details never touch an unprotected channel.

Withdrawal Verification

Every payout request is matched against your stored banking ID before processing. We confirm withdrawals to registered accounts only.

Cookie Control

Functional cookies keep you logged in and remember your table preferences. You can turn off tracking cookies in browser settings without losing core features.

Password Security

We never store your password in plain text. Passwords are hashed with salt and cannot be recovered — only reset through your email.

Data Export

Request a complete download of your personal data, play history and account metadata from Profile → Download My Data in under 48 hours.

Closure & Retention

Close your account anytime. We delete personal data three years after closure where permitted. Transaction records for compliance stay longer per legal requirement.

Frequently Asked Privacy Questions

When you close your liga planet account, we immediately stop collecting new data. Personal information — name, phone, email — is deleted within 30 days. Transaction records and compliance documents stay for three years where local law permits, then are securely destroyed. You can request data deletion earlier by contacting our privacy team.

Yes. Go to Account Settings → Download My Data to request a full export. We compile your personal details, account history, play logs and payment records into a file and email it to you within 48 hours. This file is encrypted and available for 14 days.

We share data only with payment processors (who handle DANA, OVO, GoPay and QRIS transfers), live-stream providers who deliver your tables, and legal authorities where we are required by law. We never sell your data to marketers, advertisers or third parties. Your game history stays within liga planet.

All transaction records — deposits via DANA, OVO, GoPay, QRIS and withdrawals — are stored for seven years to comply with anti-money laundering regulations where applicable. After seven years, records are archived and inaccessible. You can view your full transaction ledger any time in your Wallet → History.

Your password is hashed using a cryptographic algorithm and salted, meaning it is converted into a one-way code that cannot be reversed or viewed by anyone. Even liga planet support staff cannot see your password. If you forget it, we send you a secure reset link via email.

Functional cookies keep you logged in across sessions and remember your game preferences — like which slots you favourited or your last table stakes. Analytics cookies help us spot technical problems. You can disable non-essential cookies in your browser settings without losing access to deposit, play or withdrawal functions.

Before any withdrawal via DANA, OVO, GoPay or QRIS is processed, our system matches the destination account number against your verified banking details on file. If the accounts don't match, the withdrawal is blocked and you are notified. This verification step protects your funds from unauthorized transfers.

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